Suzana L Onh
map-marker Camberley, England

Stealing our money

Game Vault - Stealing our money
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Game Vault - Stealing our money - Image 4

Winning slots that controls olayers for Game Vault, Juwa, Orion Starz, etc I was playing on Game vault is originally deposited $25 while I was playing they messaged me saying if I made another deposit it I would get a 50% bonus so I deposited $10 so I got a $20 bonus on my $25 deposit and $7 on my $10. I got up to $105 and asked to cash out and all they gave me was $32 because they take the bonus out and whatever and they kept the rest I got $32 and they got $73 I cashed out less than I deposited.

Then they told me that if you make 2 deposits the first one gets forfeited and your winnings are based of the last deposit not what you deposited all together. they didnt mention any of that part till after the fact and when I said this they said sorry for the misunderstanding and I lost $73

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Loss:
$73

Preferred solution: Full refund

User's recommendation: Help me make them play people right

TheSavageBuddha

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They are Criminals and I'm Seeking a Class Action Suit

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Updated by user Mar 17, 2024

No I would never ever use GameVault again, why would I spend my money with a company that not only will steal it from me but then when you ask them to make a right they tell you no they're not going to do anything about it

Original review Mar 16, 2024
I've been robbed of my winnings twice with the company telling me that they weren't going to give me my money back and there was nothing they could do to help me get it back and I'm sure I'm not the only one I'm sure there's a lot of you that have had your money stolen also so I'll be contacting the better Business bureau filing a police report and getting in touch with as many lawyers as I can about a class action lawsuit. So be on the lookout for it if you want to join
View full review
Loss:
$165
Cons:
  • Steal your money
  • Employee thieves
  • Refuse to help or refund

Preferred solution: Full refund

User's recommendation: If you're fine with having your money stolen then by all means use their platform

Gorillalife

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Verified Reviewer

Scammed me and took my winnings

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Deposit money a lot of my own money and Im finally winning the game is hitting and innthe middle of a big spin I get purposely taken offline and my acct all of asudden gets frozen im unable to retreive my winnings which was at $416 i logout and log back innand its 1/3 of that amount thidnwas on February 28 2024 still waiting
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Loss:
$1600
Pros:
  • No pros
Cons:
  • You get ripped off

Preferred solution: Full refund

User's recommendation: Think before you play

Brenda P Idq

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Once again I was ripped off

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Game Vault - Once again I was ripped off
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I usually stick to one person when it comes to playing these games but Buffalo gaming hub kept pestering me about their bonuses so I gave it a try deposited $50 and then I won $447 and when I went to cash out first it was a problem with their cash app and then all of a sudden it says when I go to login user is Frozen now that's the problem why I can't get the money just straight up thieves so if you come across Buffalo gaming hub they are ripoffs I wish there was a way I could get my money back I would even settle for what I paid in and that's what I told him stay far and clear from them
View full review
Loss:
$170
Pros:
  • Is actually fun
Cons:
  • He will never get any money back from them

Preferred solution: Full refund

Debra R Pas

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| map-marker Centreville, Maryland

Gameo panda didnt pay my winnings then he blocked me

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Game Vault - Gameo panda didnt pay my winnings then he blocked me
Game Vault - Gameo panda didnt pay my winnings then he blocked me - Image 2
I had to wait almost four days a week ago to get paid. I decided to be understanding and give them the benefit of the doubt. I played with them some more this past week. Then today I hit 200 and I had deposited 25 and i asked to cash out. He took it off of my game account and then never ever responded back to me and its going on 18 hrs. and he blocked me now also. He also declined my request for my payment on cash app.
View full review
Loss:
$200
Pros:
  • I like the games
Cons:
  • Crooked agents

Preferred solution: Full refund

User's recommendation: Dont play with him.he cant afford to pay out

2 comments
Guest

Why don't they have a customer service number ? I've been ripped off for $200 also

Guest
reply icon Replying to comment of Guest-2466946

By gameo as well?

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Javier A Uny

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They do not pay the prizes won

Game Vault - They do not pay the prizes won
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The distributor Amanda Hernandez who works for the Game Vault platform does not want to pay me the prize of $170 for the last change, their rules, which suck
View full review
Loss:
$170
Pros:
  • Good plataform
Cons:
  • Bad distributor

Preferred solution: Full refund

User's recommendation: Not play whit tus distribuitor

Derrick W Nkc

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| map-marker Ogden, Utah

Refuse to redeem my $200 winnings Sophia Sweep

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Game Vault - Refuse to redeem my $200 winnings Sophia Sweep
Game Vault - Refuse to redeem my $200 winnings Sophia Sweep - Image 2
Game Vault - Refuse to redeem my $200 winnings Sophia Sweep - Image 3
Updated by user Nov 27, 2023

No resolution has been made yet

Original review Nov 27, 2023
t's my first time on platform an I can't even redeem my $200 I just won? So watch out for that on here cuz this is so ghetto. They take ur cash no problem but when u win they try not to cash you out... This is my first experience on here...Been waiting an hour now still no redeem? Just a heads up b4 you deposit cash here. So you can't win cuz they avoid trying to give u your winnings.
View full review
Loss:
$200
Pros:
  • Good variety of games
Cons:
  • Need better fish tables most of all need to pay out winners

Preferred solution: Full refund

User's recommendation: Stay away from scamming none redeeming platforms like this one

Derrick W Nkc

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| map-marker Kennewick, Washington

I's my first time on platform an I can't even redeem my $200 I just won? So watch out for that on here cuz this is so ghetto. They take ur cash no problem but when u win they try not to cash you out..

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Game Vault - I's my first time on platform an I can't even redeem my $200 I just won? So watch...
Game Vault - I's my first time on platform an I can't even redeem my $200 I just won? So... - Image 2
Game Vault - I's my first time on platform an I can't even redeem my $200 I just won? So... - Image 3
I deposit money an win. I ask for redeem of $200 an I have been waiting 2 hours with no response from agent. So now I can't get my winnings off account.
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User's recommendation: DONT DEPOSIT MONEY HERE IF U WIN THEY WONT PAY OUT

Kellye V

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| map-marker Perth, Western Australia

I hit a jackpot for $17,605.12. Then game locked up and they refused to pay

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Game Vault - I hit a jackpot for $17,605.12. Then game locked up and they refused to pay
Game Vault - I hit a jackpot for $17,605.12. Then game locked up and they refused to pay - Image 2
I was playing Ultimate Fire Link on Game Vault. I have been playing these games for about 2 months. This time i got the four balls and one had the minor jackpot showing that I won it. It then froze up. I was playing on my computer through BlueStacks. Was told by the vendor that this was a game error, and I was not eligible for the win. I see where a lot of people have had something like this happen. This is just a rip off
View full review
Loss:
$17000
Pros:
  • Games are good
Cons:
  • Wont pay

User's recommendation: Stay Away

Charles w Rqo

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| map-marker Bardez, Goa

I won $70.50 and when I ask to cash out they couldn't find my account

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Game Vault - I won $70.50 and when I ask to cash out they couldn't find my account
Game Vault - I won $70.50 and when I ask to cash out they couldn't find my account - Image 2
Game Vault - I won $70.50 and when I ask to cash out they couldn't find my account - Image 3
Game Vault - I won $70.50 and when I ask to cash out they couldn't find my account - Image 4
I won $70.50 and when asked to cash out, they couldn't find account. And also every time I deposited they changed my username and password
View full review
Loss:
$30
Pros:
  • I like the games
Cons:
  • Not getting paid

Preferred solution: Full refund

Anonymous
map-marker San Antonio, Texas

Scammed

Game Vault - Scammed
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Game Vault - Scammed - Image 5
I played with Amanda Martinez on Game vault and won 240$ and did not get anything she just stopped responding I have evidence. Pictures etc...
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Kasandra J Yrz

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Verified Reviewer
| map-marker Buon Ma Thuot, Dak Lak

Can get paid my money thats on my account

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Game Vault - Can get paid my money thats on my account
Game Vault - Can get paid my money thats on my account - Image 2
Game Vault - Can get paid my money thats on my account - Image 3
Game Vault - Can get paid my money thats on my account - Image 4
Game Vault - Can get paid my money thats on my account - Image 5
I won 53$ on my game vault game but the person that owns the game i am not able to get ahold to he still has the platform he just ignores people. I am really trying to find out how I can get my 53$ from my game vault account. My name is Kasandra Jackson My game info is Username..Ns_kasandra Password...abc123 If there is anyway to receive my money to my Cash App cash tag $kassie299 jacksonkasandra5@***.com Please and thank you for your time
View full review
Loss:
$53
Pros:
  • I love the game it is fantastic
Cons:
  • I love just want my winnings

Preferred solution: My 53$ sent to my Cash app account.

Brandy A Gug

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Game Vault via Amita Gaming would not pay me for a jackpot "due to glitch"

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Updated by user Oct 31, 2023

Amita Gaming still refuses to contact Game Vauklt and has no record of my playing through her. No description of any money I have sent to her.

Original review Oct 31, 2023
On Oct 17, 2023, after playing nearly $1000.00 dollars I hit a mini jackpot. The first two reels are what matters and paid the jackpot, and the third reel didn't matter.

When the first two reels hit,the game locked up and would not allow me to leave the game. When I pressed the home button a banner appeared across the screen with the words user request denied. I took screen shots and I contacted Amita Gaming, who said the game had a glitch because the third reel wasn't lined up correctly, third reel would not have mattered anyway. I already hit the mini jackpot on the first two reels.

There isnt anything I can do about this, Amita Gaming claims because of system glitch.

This glitch was programmed obviously to keep people from being paid the money. Once the first two reels lined up to payout jackpot the game froze up.
View full review
Loss:
$1000
Pros:
  • I enjoy it
  • I like to play to pass time
Cons:
  • Not getting paid

Preferred solution: i would like to get payout for the mini jackpot of $350.75

User's recommendation: do not play with Game Vault because will not payn out jackpots due to system glitch

Robert C Xgc

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Verified Reviewer

Large winnings

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Game Vault - Large winnings
Original review Nov 04, 2023

I recently played game vaults ultimate fireball where I won the feature by having 4 fireballs show up at the same time, this specific time the fireballs denominations were 2 majors, 1 minor, and 1 for $45, the majors were supposed to be worth just over $40,000 each and the minor was just over 28,000 but instead of awarding me my prise the game acted like I hadn't hit any fireballs, this had happened to me twice before and when I tried to screenshot it the screen shot didn't save, this time I screen shotted it twice and hsd a friend take a picture of the screen of my phone so I would have proof, I contacted the people that do willingly take my money but was told to contact game vault support but would not tell me where I could find them at, after searching the web I found them and sent them an email but never heard back, I still have tgd screen shot proving that i showing have won over $100, 000 but that's all i have.

View full review
Loss:
$100000
Pros:
  • Timely cash deposits
  • Great variety of games
Cons:
  • Limit to withdrawa

Preferred solution: I want my winnings

Leonard R Pfo

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Verified Reviewer
| map-marker Corpus Christi, Texas

Got screwed out of money playing game vault and still haven't got none of it back I have a video of it happening also

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I have a video of me getting screwed out of points playing the game Vault game it's long and I want to get it out there and and I want to get it out there and show and I want to get it out there and show and I want to get it o see these things are not really random these thingsut there and show people that
View full review
Loss:
$75
Pros:
  • I want my credits back or my moneymehow
Cons:
  • It will freeze up even if you have a good connection and it will take your money

Preferred solution: Full refund

Todd K Qyh
map-marker Enumclaw, Washington

100 dollars removed

Game Vault - 100 dollars removed
Original review Dec 30, 2023
I was playing game vault with Mario as the accountant. I SENT HKM 10 well he credited me .As I played three game on platform dor aboutv45 min.And I was well ahead a couple hundred.Well as u finish playing 3d fishing he sends me message and say s he credited me 100 tomuch.About an hr later .I asked d him to show.me om paper work and he continuo9s showed me a pie I have no idea bu t clearly no deposit of 100.Tjis is not fair even if he did he cant come back even he wants and pull off just because he can't even show me proof I need my 100 that I won back Mario Baezd is rep .
View full review
Loss:
$100
Cons:
  • Faulty reps dishonesty

Preferred solution: Full refund

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